> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/unable-to-export-entries.md).

# Unable to export entries

Unable to export entries in Remote Desktop Manager with administrator rights or receiving error message stating: ***No entry to export***.

### Solution

Validate all the following settings and policies for the export to work.

1. Validate that these policies are unchecked in ***Help - Diagnostic - Policy*** If they are checked, see [Apply policies](https://docs.devolutions.net/rdm/kb/how-to-articles/group-policies/) to manage them.

* ***Disable the reveal password feature***
* ***Remove possibility to see passwords entirely***

2. Validate that ***Allow reveal password for administrator and authorized users*** is check in ***Administration - System Settings - Password Policy - Advanced***.
3. In ***File – Workspaces*** select the workspace and click ***Edit workspace***.
4. Validate that ***Disable reveal password*** is unchecked in the ***Advanced*** tab (not all workspaces have this option).

   <figure><img src="https://cdnweb.devolutions.net/docs/RDMW6012_2024_2.png" alt=""><figcaption></figcaption></figure>


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