Unable to export entries
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Unable to export entries in Remote Desktop Manager with administrator rights or receiving error message stating: No entry to export.
Validate all the following settings and policies for the export to work.
Validate that these policies are unchecked in Help - Diagnostic - Policy If they are checked, see Apply policies to manage them.
Disable the reveal password feature
Remove possibility to see passwords entirely
Validate that Allow reveal password for administrator and authorized users is check in Administration - System Settings - Password Policy - Advanced.
In File – Workspaces select the workspace and click Edit workspace.
Validate that Disable reveal password is unchecked in the Advanced tab (not all workspaces have this option).

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