> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/session-tools.md).
# Session tools
When you attempt to use ***Computer Management***, you receive the error `Access is denied(5)`.
### Solution
To get this working, you need to select ***Use default credentials*** in the ***Management Tools*** tab of the RDP session.
If this does not solve your issue, it is likely that your session has ***User-specific settings*** enabled.
This can be useful when you are using tools such as:
* Hyper-V
* Event Viewer
* Computer Management
* Windows Services
If this is often needed, we recommend you to change the ***Default Settings*** of the entry type. With this modification, all your new sessions will use the specified credentials when a tool is launched.
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