> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/red-x-in-the-navigation-pane-or-credential-list.md).

# Red "X" in the navigation pane or credential list

{% embed url="<https://youtu.be/6MVSl2zqD-o>" %}

There is a red "X" in the ***navigation pane*** or in the credential list.

### Solution

There are a few things you can try to get rid of the red X.

First, try going to the ***Window*** tab and click ***Reset layout***.

If that does not work, try closing Remote Desktop Manager, then navigate to **%localappdata%\Devolutions\RemoteDesktopManager** and delete every file with the .lyt extension.

If neither of those methods does the trick, move the **RemoteDesktopManager** folder from localappdata to your desktop, then uninstall Remote Desktop Manager, reboot your computer and reinstall Remote Desktop Manager. Once you reopen Remote Desktop Manager, the red X should be gone.


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