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# OpenVPN enters wrong credentials

{% hint style="warning" %}
Note that for OpenVPN to work properly, you will at least need version 11.15.0.0 of the OpenVPN GUI.
{% endhint %}

Starting OpenVPN in Remote Desktop Manager causes that credentials are partially entered.

### Solution

Enable the feature ***Use authentication file*** in the OpenVpn entry.

1. Open OpenVPN's ***Properties***.
2. On the ***Advanced*** tab enable ***Use authentication file***.


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