Mouse cursor invisible in Remote Desktop Manager

The mouse pointer may become invisible while using Remote Desktop Manager, even though it remains visible and functional everywhere else in the operating system.

This behavior is caused by a known issue in the Microsoft Edge WebView2 Runtime (version 152.0.4191.x), which Remote Desktop Manager uses for some of its components. WebView2 incorrectly keeps the mouse pointer flagged as hidden once it has been hidden by the Hide pointer while typing setting, causing the pointer to stay invisible across the whole application window.

At the time of writing, no official fix has been released by Microsoft. A permanent resolution depends on Microsoft shipping an updated WebView2 Runtime.

Solution

Disable the Windows setting that triggers the WebView2 bug:

1. Open the Windows Control Panel and go to the Mouse properties.

2. In the Pointer Options tab, disable Hide pointer while typing and click Apply.

3. Restart Remote Desktop Manager.

This disables the mechanism that WebView2 is misusing, so the pointer stays visible in Remote Desktop Manager. Once Microsoft ships a fixed runtime, you can re-enable this option if you prefer.

If disabling this setting does not resolve the issue, or for updates on this WebView2 bug, see the Microsoft Edge WebView2Feedback issue.