> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/microsoft-rdp-display-issues.md). # Microsoft RDP display issues Microsoft RDP display issues in Remote Desktop Manager, such as blurry sessions, flickering, and hidden taskbars, are fixed via Experience tab settings. ### The Remote session's content is blurry Uncheck Persistent bitmap caching under the Experience tab in the properties of your RDP session. ### Sessions are flickering, turning black or randomly shuffles while working. We have identified the CA DSM Agent Suite for desktop management as being the culprit for those who use this product. The remote control agent from this product seems to interfere with the modern GUI of Remote Desktop Manager. If you stop the agent, the problem should go away. ### The remote taskbar on your remote system is hidden by the one from your local machine. Set the Screen sizing mode in the properties of your RDP session under the Display tab. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/microsoft-rdp-display-issues.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.