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# MFA Yubikey does not work when using 1Password entry

If you have a 1Password account on a non-global domain (.ca, .eu), the Yubikey prompt will fail if it mentions a login to the global domain (.com) on a [1Password credentials entry](https://docs.devolutions.net/rdm/kb/how-to-articles/configure-1password-entry/).

### Solution

1. Open Remote Desktop Manager
2. Create or select the 1Password entry and go to the properties.
3. Make sure that the selected region for the non-global domain of the 1Password account is the same as the global domain and that all the basic information is added to the configuration.
4. Click ***Add*** or ***Update*** to save the entry.

   ![](https://cdnweb.devolutions.net/docs/RDMW6038_2025_1.png)
5. Here is an example of what it should look like with the same non-global domain and global domain:

![](https://cdnweb.devolutions.net/docs/RDMW6035_2025_1.png)

![](https://cdnweb.devolutions.net/docs/RDMW6036_2025_1.png)


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