> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/keeper-enterprise-unexpected-error.md).

# Keeper Enterprise unexpected error

Fix the Keeper Enterprise unexpected error in Remote Desktop Manager by enabling Commander SDK in the Keeper Admin platform restriction policy.

With Keeper Enterprise in Remote Desktop Manager, some user could get this error message: `An unexpected error has occurred. Please check the execution log`.

It can also happen in the event you do not have individual logins to Keeper but an Entreprise SSO domain login.

### Solution

In the ***Keeper Admin*** console go to ***Admin - Roles - User Enforcement Policy*** and click on ***Enforcement Policies - Platform Restriction*** and enable ***Commander SDK***.


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