> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/high-cpu-usage.md).

# High CPU usage

Since the release of Remote Desktop Manager 13, some users have experienced high CPU usage on their systems, especially in Terminal Services / Remote Desktop Services (RDS) environment. This is caused by the entry state verification feature.

{% hint style="info" %}
This option is available with version 13.0.13.0 and above.
{% endhint %}

### Solution

Disable the option ***Allow entry states (Lock, Running, Checkout)*** in ***Administration – System Settings – General*** to improve performance on your servers and your workstations. ![](https://cdnweb.devolutions.net/docs/docs_en_kb_KB2024.png)


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