> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/devolutions-gateway-id-default-not-found-error.md).

# Devolutions Gateway ID default not found error

In Remote Desktop Manager, if session recording is configured for a gateway but a default gateway has not been set, then the session cannot go through. Remote Desktop Manager then returns the following error: "Unable to connect with Devolutions Gateway: Gateway ID (default) could not be found."

![](https://cdnweb.devolutions.net/docs/RDMW4020_2024_1.png)

### Solution

To remedy this, open your Devolutions Server or Devolutions Cloud workspace, go to ***Administration***, and click on the Devolutions Gateway icon.

![](https://cdnweb.devolutions.net/docs/RDMW4022_2024_1.png)

Set the desired default gateway in the ***General*** section of the Devolutions Gateway menu and save your changes.

![](https://cdnweb.devolutions.net/docs/RDMW4021_2024_1.png)


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