> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/data-recovery.md).

# Data recovery

In the event of data loss due to hardware failure, it is still possible to recover data from your storage device if it is still useable.

### Solution

1. On the storage device that failed, navigate to **C:\Users%USERNAME%\AppData\Local\Devolutions** and copy the entire RemoteDesktopManager or RemoteDesktopManagerFree folder.

This folder will contain the local workspace (SQLite or XML) as well as your configuration file.

2. Paste this folder at the same place on your new computer and you should retrieve your data.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>The path mentioned here is for those that have installed using the default settings. The best way to locate your configuration folder is to use <em><strong>File – Settings – Advanced</strong></em>. In this window, you will find a hyperlink near the bottom. This opens your configuration folder.</p></div>

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>File based workspaces (XML, SQLite, etc.) are by default stored in that configuration folder. As a precaution, go through each workspace in <em><strong>File – Workspaces</strong></em> and have a look at the local path (if any). Any file that is in the configuration folder should be copied to ensure full data recovery.</p></div>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/data-recovery.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.