> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/cyberark-workspace-issues.md).

# CyberArk workspace issues

Resolve CyberArk workspace issues in Remote Desktop Manager, including no license found errors and account edit permission failures.

Here is the list of all known CyberArk workspace issues.

### No license found

#### Solution

To perform the [initial configuration](/rdm/getting-started/workspaces/workspace-types/alternative-workspaces/cyberark.md#first-connection) steps, make sure you first connect to a user who has the required CyberArk permissions.

### Unable to edit an account

#### Solution

The CyberArk workspace will recognize ***Add Safe*** as the Admin. This also controls the add/edit/delete actions in the user interface. Regardless of ***Add Safe***, CyberArk will validate the correct user permissions when an action is requested (add/edit/delete) and will prevent you from performing tasks that the current user is not authorized to perform.


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