> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/cyberark-workspace-issues.md).

# CyberArk workspace issues

Here is the list of all known CyberArk workspace issues.

### No license found

#### Solution

To perform the [initial configuration](https://docs.devolutions.net/rdm/workspaces/workspace-types/alternative-workspaces/cyberark/#initial-configuration) steps, make sure you first connect to a user who has the required CyberArk permissions.

### Unable to edit an account

#### Solution

The CyberArk workspace will recognize ***Add Safe*** as the Admin. This also controls the add/edit/delete actions in the user interface. Regardless of ***Add Safe***, CyberArk will validate the correct user permissions when an action is requested (add/edit/delete) and will prevent you from performing tasks that the current user is not authorized to perform.


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