> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/cannot-copy-files-or-images-in-an-rdp-session-in-remote-desktop-manager-macos.md).

# Cannot copy files or images in an RDP session in Remote Desktop Manager macOS

Cannot copy files or images from local computer to remote session in Remote Desktop Manager macOS.

The copy of files between a macOS and a Windows remote session is not supported. Only text can be transferred via copy/paste.

### Solution 1

Update your Remote Desktop Manager macOS to the latest version.

### Solution 2

Enable the redirection of your hard drive or the folder.

1. Open the ***Properties*** of the RDP entry.
2. Click ***Local Resources*** tab.
3. Enable ***Hard drives*** and select if you want to redirect all disk drives, to the home folder or to a specific folder.

   <figure><img src="https://cdnweb.devolutions.net/docs/docs_en_kb_KB4038.png" alt=""><figcaption></figcaption></figure>


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