> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/how-to-articles/use-lansweeper-in-remote-desktop-manager.md).

# Use Lansweeper in Remote Desktop Manager

For individuals currently using Lansweeper or considering its addition to their IT toolbox, the integration in Remote Desktop Manager offers substantial benefits. It allows users to seamlessly view all Lansweeper assets within Remote Desktop Manager. Furthermore, this integration facilitates the automatic synchronization and generation of entries for Lansweeper assets, significantly improving the efficiency and effectiveness of IT management processes.

### Link Lansweeper to an entry's properties via the IT asset management tab

The IT Asset Management feature can be used to link an asset manager (e.g., [BlueTally](https://docs.devolutions.net/rdm/kb/how-to-articles/it-asset-management/), Lansweeper) through an entry's properties. An embedded tab will then display the main landing page for Lansweeper. You can also easily switch between your data in Remote Desktop Manager and Lansweeper.

{% hint style="info" %}
Only the ***Session*** , ***Remote Management*** , ***Miscellaneous*** , ***VPN*** , ***Synchronizer*** and ***Template*** entry types support this feature for now. The ***IT Asset Management*** entries work differently from the feature.
{% endhint %}

1. Right-click on an entry and select ***Properties***.
2. Go to ***View*** – ***IT asset management***.
3. Select ***Lansweeper*** in the drop-down menu.
4. Input the URL to a specific asset.
5. Type an ***IT asset management title*** in the corresponding field.
6. Click ***Update*** to save the changes and close the window.

![](https://cdnweb.devolutions.net/docs/docs_en_kb_KB6165.png)

7. In the ***Dashboard***, select the ***IT asset management*** tab.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>The tab will be named according to what was written in the <em><strong>IT asset management title field</strong></em>. If the field is left empty <em><strong>Lansweeper</strong></em> will show (if this service was chosen), or show as <em><strong>IT asset management</strong></em>.</p></div>

   <figure><img src="https://cdnweb.devolutions.net/docs/docs_en_kb_KB6176.png" alt=""><figcaption></figcaption></figure>

### Import assets from Lansweeper

To import Lansweeper assets and create connections in Remote Desktop Manager, use the ***CSV import*** option.

1. Go to ***File*** – ***Import*** – ***Session*** – ***Lansweeper***. You can also right click on the ***navigation pane*** – ***Import*** – ***Import sessions from*** – ***Lansweeper***.

   <figure><img src="https://cdnweb.devolutions.net/docs/docs_en_kb_KB6175.png" alt=""><figcaption></figcaption></figure>
2. In the ***Import from lansweeper*** window, enter the ***identity code*** and the ***site***.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>- The identity code comes from authorizing a personal application on your Lansweeper site. See their documentation for more details.</p></div>

* Both the identity code and your direct credentials to Lansweeper can be saved in the My account settings. These can be found in File – My Account settings – Lansweeper.

3. Click ***Next***.
4. Select the ***type***.
5. Click ***Import***.

The importation is completed.

### Synchronizer

Populating vaults with assets is a time-consuming task in Remote Desktop Manager. [Synchronizers](https://docs.devolutions.net/rdm/concepts/advanced-concepts/synchronizers/) address this by allowing direct import of information and sessions from a provider in the right format, ensuring up-to-date data and preserving inheritance between elements.

1. Add a new entry in Remote Desktop Manager.
2. Go to ***Synchronizer***.
3. Choose ***Lansweeper***.
4. Click ***Select***.

   ![](https://cdnweb.devolutions.net/docs/docs_en_kb_KB6167.png)

#### General tab

* ***Name***: Entry name in Remote Desktop Manager.
* ***Destination folder***: Click the ellipsis button to set the folder path in the Remote Desktop Manager tree view (which can only be in the same vault).
* ***Synchronize automatically***: The entry will synchronize automatically with Lansweeper.
* ***Use My Account Settings***: Use My Account Settings instead of the Identity code.
* ***Identity code***: Token for requesting API information.
* ***Site***: Choose a Lansweeper site.
* ***Template***: Lansweeper template created within Remote Desktop Manager.
* ***Duplicate check*** will not import entries with the same type and host.
  * ***Root***: Check for duplicates within the whole workspace.
  * ***Destination folder***: Check for duplicates only within the Remote Desktop Manager destination folder or subfolder.

![](https://cdnweb.devolutions.net/docs/RDMW6035_2024_2.png)

#### Fields tab

Choose which ***fields*** will always be synchronized, and which will not. For example, you could choose not to synchronize the description, because you want to edit it yourself.

* ***Field***: Select which fields will always be synchronized, and which will not.
* ***Session name prefix***: A prefix for the entry that will be created through the synchronizer.
* ***Session name suffix***: A suffix for the entry that will be created through the synchronizer.

![](https://cdnweb.devolutions.net/docs/RDMW6034_2024_2.png)

#### Filter tab

* ***Use custom query***: If our supported parameters don’t satisfy your needs, or if you already have a pre-made query, you can enter it in this section. What you need to enter in Remote Desktop Manager is everything within the “filters:” brackets. As an example, here is a filter that retrieves Alarm Systems and Android devices, with their name containing the value “asset”.

```
conjunction: AND,
groups:
[
	{
		conjunction: OR, conditions:
		[
			{operator: EQUAL path: "assetBasicInfo.type" value: "Alarm system"},
			{operator: EQUAL path: "assetBasicInfo.type" value: "Android"}
		]
	},
	{
		conjunction: OR, conditions:
		[
			{operator: LIKE path: "assetBasicInfo.name" value: "asset"}
		]
	}
]
```

* ***Type***: Select the type of asset you want to import from the Type list.
* ***Add Condition***: Add a condition to the filter. You must first enter the value of the property, followed by the operator you want to apply to this condition.

![](https://cdnweb.devolutions.net/docs/RDMW6036_2024_2.png)

#### Advanced tab

* ***Silent mode***: This option disables error dialogs (useful when the synchronizer runs automatically at set intervals).
* ***Create virtual folders***: Allow the creation of virtual folders.
* ***Action on entry mismatch***: The action that will be performed when the entries that were previously created by the synchronizer don't match the data found while synchronizing.
  * ***None***: Do nothing.
  * ***Delete***: Delete that entry.
  * ***Move to***: Move to selected ***Destination folder***.
  * ***Make expired***: Mark that entry as expired.

![](https://cdnweb.devolutions.net/docs/RDMW6037_2024_2.png)

#### See also

* [Devolutions Academy - Asset management](https://academy.devolutions.net/student/path/1925039/activity/2667189)
* [Devolutions Academy - Configuring synchronizers](https://academy.devolutions.net/student/path/1925039/activity/2667195)
* [Devolutions Blog - Spotlight on: Lansweeper synchronizer in Remote Desktop Manager](https://blog.devolutions.net/2025/05/spotlight-on-lansweeper-synchronizer-in-remote-desktop-manager/)


---

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