> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/how-to-articles/send-ssh-shell-logs-and-verbose.md).

# Send SSH Shell logs and verbose

Collect verbose SSH Shell logs in Remote Desktop Manager by enabling logging and event mode, then send the log file to support.

Steps to follow to collect the verbose logs for an SSH Shell session and send them to the customer support team.

1. Enter the properties of your ***SSH Shell*** entry.
2. Go to the ***Logs*** tab.
3. Check ***Enable Logging*** option.
4. Put the ***Verbose*** at number 2.
5. Select ***Event*** as your ***Log Mode***.
6. Enter the location where your logs will be saved in the ***Log Path*** field and click on ***OK***.
7. Launch your session.
8. Send the resulting Log file to support by emailing it to <service@devolutions.net>.

### See also

* [SSH Terminal verbose logs](https://academy.devolutions.net/student/page/2493255-ssh-terminal-verbose-logs?sid=382b1415-4f21-44b8-82d7-4443e98dd5cb\&sid_i=0)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.devolutions.net/rdm/knowledge-base/how-to-articles/send-ssh-shell-logs-and-verbose.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
