> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/knowledge-base/how-to-articles/reset-remote-desktop-manager-to-default-settings.md).

# Reset Remote Desktop Manager to default settings

{% tabs %}
{% tab title="Windows" %}
The present article shows how to reset Remote Desktop Manager to its original settings, allowing users to identity and resolve installation-related issues. Here are the steps to follow:

1. Ensure that Remote Desktop Manager is completely closed.
2. Head over to Remote Desktop Manager's configuration folder (by default ***C:\Users\Username\AppData\Local\Devolutions***), and rename the ***RemoteDesktopManager*** folder to something indicating it is no longer to be used, e.g., RemoteDesktopManager.old.
3. Launch Remote Desktop Manager again. Doing so automatically creates a new RemoteDesktopManager folder with default configurations, and sets Remote Desktop Manager to behave as if freshly installed.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>If resetting Remote Desktop Manager does not resolve the issues, remove the new <em><strong>RemoteDesktopManager</strong></em> folder created upon launching, and rename the <em><strong>RemoteDesktopManager.old</strong></em> folder back to its former name.</p></div>

#### See also

* [Devolutions Academy – Reset Remote Desktop Manager settings in Windows](https://academy.devolutions.net/student/activity/3182741-reset-remote-desktop-manager-settings-in-windows)
  {% endtab %}

{% tab title="macOS" %}
The present article shows how to reset Remote Desktop Manager to its original settings, allowing users to identity and resolve installation-related issues. Here are the steps to follow:

1. Head over to `Users/Documentation/Library/Application support`.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>You might need to check the <em><strong>Show Library Folder</strong></em>option for the library folder to appear. To find the option, open the home folder and click on <em><strong>View</strong></em> – <em><strong>Show View Options</strong></em>.</p></div>
2. Locate and rename Remote Desktop Manager's configuration folder (either ***com.devolutions.remotedesktopmanager*** or ***com.devolutions.remotedesktopmanager.free***) to something indicating it is no longer to be used, e.g., com.devolutions.remotedesktopmanager.old.
3. Restart the Remote Desktop Manager application. Doing so creates a new configuration files with default settings.
4. Recover local data (if applicable) by relocating ***Connection.db*** from the old configuration folder to the new one.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>If resetting Remote Desktop Manager does not resolve the issues, move <em><strong>Connection.db</strong></em> back into <em><strong>RemoteDesktopManager.old</strong></em>, remove the new <em><strong>RemoteDesktopManager</strong></em> folder created upon launching, and rename the <em><strong>RemoteDesktopManager.old</strong></em> folder back to its former name.</p></div>

#### See also

* [Devolutions Academy – Reset Remote Desktop Manager settings in Windows](https://academy.devolutions.net/student/activity/3182741-reset-remote-desktop-manager-settings-in-windows)
  {% endtab %}

{% tab title="Linux" %}
The present article shows how to reset Remote Desktop Manager to its original settings, allowing users to identity and resolve installation-related issues. Here are the steps to follow:

1. Open a terminal and rename the existing Remote Desktop Manager configuration folder by running the following script:

```bash
mv ~/.rdm ~/.rdm.old && remotedesktopmanager
```

2. Launch Remote Desktop Manager and close it again. This creates a new configuration folder in the default location.
3. Close Remote Desktop Manager and move the ***Connection.db*** file from the old configuration folder into the new one by running the following script:

````bash
mv ~/.rdm.old/Connections.db ~/.rdm && remotedesktopmanager
```<div data-gb-custom-block data-tag="hint" data-style='info'>If issues persist, it may be necessary to investigate other potential causes, such as corrupted entries in ***Connections.db*** or compatibility issues.</div>#### See also

* [Devolutions Academy – Reset Remote Desktop Manager settings in Windows](https://academy.devolutions.net/student/activity/3182741-reset-remote-desktop-manager-settings-in-windows)</div></div>
````

{% endtab %}
{% endtabs %}


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