We highly recommend that you download and install the Microsoft Edge WebView2 Runtime, as many of Remote Desktop Manager's features require it to function, such as:
Onboarding
Dashboards
Web browser (ex: Edge embedded)
SAML authentication in CyberArk
Reports
Handbook/Documentation
Compare prompt (ex: documentation)
Help prompt
Change history in available update prompt
Download the Microsoft Edge WebView2 Runtime. The compatible download link for Remote Desktop Manager is the one under the Evergreen Bootstrapper section.
Once downloaded and installed, restart Remote Desktop Manager for the installation to take effect.
If you get an error message indicating that installation has failed due to an existing installation on the current system, you need to force reinstallation of the program by deleting a registry key. Follow the steps in Microsoft Edge WebView2 Runtime installation troubleshooting.
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