> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/it/knowledge-base/troubleshooting-articles/unable-to-open-remote-desktop-manager.md).

# Impossibile aprire Remote Desktop Manager

Risolva il problema di Remote Desktop Manager che non si apre oltre la schermata iniziale rimuovendo il file di configurazione RemoteDesktopManager.cfg danneggiato.

Remote Desktop Manager non si apre dopo la schermata iniziale.

### Soluzione

Ciò è dovuto a un problema con il file di configurazione di Remote Desktop Manager. Il file si trova in **%localappdata%\Devolutions\RemoteDesktopManager** e si chiama **RemoteDesktopManager.cfg**.

Dovrà spostare questo file e riaprire Remote Desktop Manager, che creerà un nuovo file di configurazione.

{% hint style="info" %}
Dovrà registrare nuovamente tutti i suoi spazi di lavoro e puntare al file o al database che stava utilizzando.
{% endhint %}


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