> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/it/knowledge-base/troubleshooting-articles/unable-to-delete-the-license.md).

# Impossibile eliminare la licenza

Risolva il problema di una licenza di Remote Desktop Manager che riappare dopo l'eliminazione cancellando il numero di serie in Impostazioni di sistema.

Remote Desktop Manager consente di eliminare la licenza, ma questa ricompare sempre nell'elenco.

### Soluzione

1. In ***Amministrazione - Licenze*** selezioni la licenza, la elimini e chiuda questa finestra.
2. In ***Amministrazione - Impostazioni di sistema - Numero di serie***, dovrebbe vedere lo stesso numero di serie. Lo selezioni, lo cancelli e clicchi su ***OK*** per salvare.

La licenza dovrebbe ora essere eliminata. Può verificarlo in ***Amministrazione - Licenze***.


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