> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/it/knowledge-base/troubleshooting-articles/unable-to-connect-to-the-workspace.md).

# Impossibile connettersi allo spazio di lavoro

Quando si tenta di connettersi a uno spazio di lavoro Microsoft SQL Server in Remote Desktop Manager, potrebbe comparire questo messaggio di errore:

`A connection was successfully established with the server, but then an error occurred during the pre-login handshake.`

È probabile che il suo SQL Server sia configurato con un certificato autofirmato che non è presente nel suo archivio certificati.

### Soluzione

Aggiunga il certificato al suo archivio oppure configuri Remote Desktop Manager affinché consideri attendibile il certificato. Segua i passaggi seguenti per la configurazione di Remote Desktop Manager:

1. Selezioni il suo spazio di lavoro nel ***riquadro di navigazione***.
2. Vada su ***File – Spazi di lavoro***, quindi clicchi su ***Modifica spazio di lavoro***.
3. Nella scheda ***Avanzate***, clicchi su ***Altre impostazioni***.

![](https://cdnweb.devolutions.net/docs/docs_en_kb_KB2164.png)

1. Scorra fino all'impostazione ***TrustServerCertificate*** e imposti il suo ***Valore*** su "true".

![](https://cdnweb.devolutions.net/docs/docs_en_kb_KB2165.png)

1. Clicchi su ***OK*** in tutte le finestre per salvare le modifiche, quindi provi a connettersi nuovamente.


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