> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/it/knowledge-base/troubleshooting-articles/prevent-data-loss-when-upgrading-devolutions-server.md).

# Prevenire la perdita di dati durante l'aggiornamento di Devolutions Server

L'abilitazione del [set di autorizzazioni Custom + Inherited](/rdm/it/user-group-based-access-control/permissions.md) in Devolutions Server 2025.1 mentre si utilizza una versione obsoleta di Remote Desktop Manager (2024.3 o precedente) può causare la perdita di dati.

### Soluzione

Per evitare questo problema, aggiorni Remote Desktop Manager alla ***versione 2025.1***. Se si verifica una perdita di dati, contatti il [supporto clienti Devolutions](mailto:service@devolutions.net) per assistenza.


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.devolutions.net/rdm/it/knowledge-base/troubleshooting-articles/prevent-data-loss-when-upgrading-devolutions-server.md?ask=<question>&goal=<endgoal>
```

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