> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/it/knowledge-base/troubleshooting-articles/microsoft-rdp-logging-off-hangs-remote-desktop-manager-windows.md).

# La disconnessione da Microsoft RDP blocca Remote Desktop Manager Windows

Le due cause sono i plug-in RDP e l'uso di UDP in determinate condizioni.

### Soluzione per i plug-in RDP

Questa soluzione ha un impatto basso.

1. In Remote Desktop Manager, vada alle proprietà della sua voce di sessione RDP.
2. Nella sezione ***Generale***, vada alla scheda ***Esperienza*** e imposti ***Carica i plug-in in modalità incorporata*** su ***No***.
3. Clicchi su ***Aggiorna*** per salvare le modifiche.

### Soluzione per l'uso di UDP

Consulti [Disattivare l'uso di UDP](/rdm/it/knowledge-base/troubleshooting-articles/disable-udp-usage-in-remote-desktop-manager.md) per maggiori informazioni.


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