> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/it/knowledge-base/troubleshooting-articles/blank-page-issues-in-a-citrix-environment.md).

# Problemi di pagina vuota in un ambiente Citrix

Diversi problemi relativi al comportamento di Webview2 in un ambiente Citrix.

### Soluzione

Abbiamo trovato informazioni su comportamenti indesiderati in un ambiente Citrix riscontrati da altri utenti a causa degli hook API di Citrix che interferiscono con Webview2: [Webview2 application running in a Citrix environment · Issue #1082 · MicrosoftEdge/WebView2Feedback](https://github.com/MicrosoftEdge/WebView2Feedback/issues/1082)

Secondo loro, aggiungere il processo Webview2 come eccezione agli hook API di Citrix ha risolto il problema.

Ciò può essere fatto seguendo le istruzioni in [How to Disable Citrix API Hooks on a Per-application Basis](https://support.citrix.com/article/CTX107825).


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