> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/it/knowledge-base/troubleshooting-articles/azure-sql-error-connection-failed-due-to-mismatch-of-users-during-the-authentication-process.md).

# Errore Azure SQL: connessione non riuscita a causa di una discrepanza di utenti durante il processo di autenticazione

In un nuovo account Remote Desktop Manager viene visualizzato un messaggio di errore se il ***UserPrincipalName*** (UPN) dell'account precedente è stato modificato, per evitare di perdere le impostazioni specifiche della cassaforte dell'utente.

### Soluzione

1. Modifichi l'***Azure database owner*** nel portale di Azure.
2. Elimini l'account identificato da ***Expecting*** nel messaggio di errore nella ***sezione Sicurezza*** del database Azure in SQL Server Management Studio.
3. Ricrei l'account nella ***sezione Sicurezza*** del database Azure in SQL Server Management Studio.
4. Esegua una ***correzione dell'accesso SQL*** sull'account in ***Amministrazione*** – ***Utenti*** in Remote Desktop Manager.

![](https://cdnweb.devolutions.net/docs/docs_en_kb_KB6153.png)


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