> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/it/knowledge-base/how-to-articles/send-rdp-logs-to-our-customer-support-team-from-remote-desktop-manager-ios.md).

# Inviare i log RDP al nostro team di supporto clienti da Remote Desktop Manager iOS

Attivi e invii i log delle sessioni RDP da Remote Desktop Manager iOS al servizio clienti per risolvere i problemi di connessione.

Segua questi passaggi per inviare i log delle sessioni al nostro team di assistenza clienti da Remote Desktop Manager iOS in caso di problemi con RDP.

1. Nella schermata principale dell'applicazione, prema ***More*** nella barra degli strumenti e selezioni ***Settings***.
2. Tocchi ***Sessions***.
3. In ***Sessions*** prema ***RDP***, per aprire la schermata delle impostazioni RDP, e ***Enable logging***.
4. ***Avvii*** la sessione RDP per riprodurre il problema.
5. Nella schermata principale, prema ***More*** nella barra degli strumenti e selezioni ***Tools***.
6. In ***File Repository***, dovrebbe vedere un file denominato RPD\_LOG.log. Prema sull'icona delle informazioni e selezioni ***Preview***.
7. Prema sull'icona nell'angolo in alto a destra dello schermo e selezioni l'applicazione di posta elettronica che preferisce.
8. Inserisca <service@devolutions.net> come destinatario e invii l'email.


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