Uninstall - Devolutions Documentation

Run the uninstaller if it was installed with the default setup file, or delete the installation folder directly if it was installed from the binaries.

Remote Desktop Manager does not install anything in the Windows system directory. The only registry settings created are for the auto-run functionality and the installation path. As a result, it simplifies uninstalling Remote Desktop Manager.

The application configuration files are saved in %LocalAppData%\Devolutions\RemoteDesktopManager or %AppData%\Devolutions\RemoteDesktopManager by default. If desired, it is possible to delete this folder for a complete uninstall.

If you are using a local data source like SQLite or XML, your data source may be saved in the configuration folder. Perform a backup of the data source prior to the deletion of the folder.

Uninstall and reinstall Remote Desktop Manager without the CFG file

The CFG file is not deleted when Remote Desktop Manager is reinstalled or updated. This is intended to avoid deleting the configuration made by users. However, if the CFG file is deleted manually and Remote Desktop Manager is restarted, it will check the default location of the connections.db file (which is the file that contains data of the local data source) to see if the creation of a local data source is required. Since a local data source is required for Remote Desktop Manager to start, it will load the previous connections.db file if the default location is not changed.

To encrypt the content of a local data source, a master key must be set. It will not be possible for anyone who does not have access to the master key to view the data contained in the connections.db file.

To configure a master key, please refer to Manage Master Key.

To uninstall Remote Desktop Manager macOS, move the application to the trash. Additionally, delete the com.devolutions.remotedesktopmanager folder to remove all the local files associated with the application. This folder is located in Macintosh HD/Users/Username/Library/Application Support.

The com.devolutions.remotedesktopmanager folder contains the following files:

The configuration file (RemoteDesktopManager.cfg)
The layout configuration file (RemoteDesktopManager.lyt)
The application logs (RemoteDesktopManager.log)
The default XML data source
The default SQLite data source