> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/installation/client/installation-for-all-users.md).

# Installation for all users

{% tabs %}
{% tab title="Windows" %}
The current installation package for Remote Desktop Manager requires elevated privileges and installs the application for all users on the target computer. However, feedback indicates that it successfully completes installation across a broad range of environments within our community. Please follow the procedure below to minimize potential deployment issues in the future.

### Procedure

{% hint style="danger" %}
This procedure registers all file type associations, meaning that RDP files will be opened with Remote Desktop Manager by default. To prevent this, opt for manual installation using the Custom mode, and deselect the RDP file association during setup.
{% endhint %}

1. Copy the installer to a folder available for all users of the workstation (e.g., **C:\Deploy**).
2. Open an elevated command prompt (right-click on the shortcut and select ***Run as administrator***).
3. Run the following command, adapted for the version to install:

   ```powershell
   msiexec /i Setup.{APPNAME}.{VERSION}.msi /Quiet /Passive INSTALLMODE=Complete
   ```
4. Recommended: Disable the auto-update check as all further installations or upgrades should be performed by an administrator using elevated privileges.

To proceed with upgrades from within Remote Desktop Manager, the application must be started with ***Run as administrator***.

### Notes

The Microsoft installer technology renames and copies the installer package to a new, randomized name, registering it in a database. However, our experience shows that this copy sometimes disappears, and the database may become corrupted. As a result, we often recommend that our community use the following Microsoft troubleshooter: [Fix problems that block programs from being installed or removed](https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d)

The quiet and passive parameters are included to prevent user interaction during installation, reducing the likelihood of errors.
{% endtab %}

{% tab title="macOS" %}
The current installation package for Remote Desktop Manager macOS requires elevated privileges and installs the application for all users on the target computer.

### Procedure

1. [Download](https://devolutions.net/remote-desktop-manager/download/)and copy the `.dmg` installer file.
2. Double-click the `.dmg` file to mount it.
3. Install it.
4. Dismount the `.dmg` installer when the installation is complete.
5. Make sure that Remote Desktop Manager macOS has access to files and the network via **Apple menu** – **System settings** – **Privacy & Security**.
   {% endtab %}
   {% endtabs %}


---

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