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Microsoft SQL Server

Remote Desktop Manager leverages Microsoft SQL Server as an advanced workspace to store and manage entries.

Supported Microsoft SQL Server:

  • Microsoft SQL Server 2017/2019/2022/2025 (including Express edition. See limitations.)

The following features are also supported:

  • Always on availability group

  • Clustering

  • Log shipping

  • Database mirroring

Highlights

  • Supports user management with a superior security model.

  • Supports the offline mode for when the server or network is unavailable.

  • Supports full entry logs and attachments.

  • Supports vaults to organize thousands of entries.

Configuration

Consult Configure SQL server for more information on the configuration.

Settings

General

OPTION
DESCRIPTION

Name

Enter a name for the workspace.

Host

Enter the server hostname or IP address.

Login mode

Specify the authentication mode to use. Select between:

  • Database login

  • Integrated security (Active Directory)

  • Custom login

Username

Enter the username to access the SQL server.

Password

Enter the password to access the SQL server.

Always ask password

Prompt for the password when a user connects to the workspace.

Allow change username

Allow the username to be edited when connecting to the workspace (only with Always ask password enabled).

Database

Name of the database on the SQL server for the utilization of Remote Desktop Manager.

Test host

Test the connection with the host to validate if the proper information has been provided.

Test database

Test the connection with the database to validate if the proper information has been provided.

Settings

OPTION
DESCRIPTION

Ping online method

Indicate the preferred ping online method. Select between:

  • None

  • Ping

  • Port scan

Automatically go offline on offline prompt

Use the workspace in offline mode when the ping method does not respond.

Upgrade

OPTION
DESCRIPTION

Test host

Test the connection to the host to validate if the proper information has been provided.

Create database

Create the database on the SQL server to use Remote Desktop Manager.

Update database

Update the database on the SQL server, if required to use Remote Desktop Manager.

Validate database

Validate the content of the database.

Test database

Test the connection with the database to validate if the proper information has been provided.

Email schema to support

Send your schema to our customer support team.

View upgrade script

If you wish to process database upgrade by hand instead of automatically you may use the upgrade script to do so.

User vault

OPTION
DESCRIPTION

Connection type

Select the type of user vault to use. Select between:

  • Default: use the default user vault, which is stored in the database.

  • None: disable the user vault for all users.

VPN

OPTION
DESCRIPTION

Type

Select between:

  • None

  • On first connect

  • Connect if unable to ping/port scan

RDM file

Open a VPN entry type from a RDM file before connecting to the workspace.

Override credentials

Override credentials such as Username, Domain, and Password.

Advanced

OPTION
DESCRIPTION

Caching mode

Determines how the entries will be reloaded in the workspace. For more information, please consult Caching.

Sync all vaults (background)

Synchronization ensures that any changes made to a vault, such as updating passwords or adding new sessions, are propagated across all connected devices and users in real-time.

Trust certificate

Set how the workspace handles certificates.

Connection timeout

Waiting time before a connection timeout.

Command timeout

Waiting time before a command timeout.

Auto refresh

Set the interval for the automatic refresh.

Prompt for offline mode on startup

Ask to use the workspace in offline mode when the user connects to the workspace.

Allow beta database upgrade

Allow beta upgrade of the database (when using a beta version of Remote Desktop Manager).

Manage cache

Manage your cache on your computer to analyse, vacuum, repair or delete it. This can be very helpful if you have offline issues.

More settings

Edit the connection string values directly.

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