Caching

The caching mode will determine how the client will refresh the content of the workspace when changes are detected. On large workspaces, caching is essential as it increases performance significantly.

Windows

This feature is only available when using an advanced workspace. If the cache is outdated, press Ctrl+F5 to refresh the local cache. This will force the application to retrieve the entire content of the workspace to recreate the cache.

Settings

The Caching mode option can be accessed via File – Workspaces – Edit workspace – Advanced in an advanced workspace.

OPTION	DESCRIPTION
Disabled	Prevent an offline cache from being used.
In-memory	Use the offline cache only for recent changes, but prevent it from writing on the disk (in-memory only).
File	Use the offline cache only for recent changes. The cache will write on the disk.

Location

The client cache is persisted to disk in %LocalAppData%\Devolutions\RemoteDesktopManager[GUID:DataSourceID].

You can enhance the security of the offline file by selecting and setting up the Enhanced security in File – Settings – Security.Depending on the configuration of the caching mode and the offline mode, the offline file may still exist since the file servers as a dual purpose caching and offline line support.

macOS

This feature is only available when using an advanced workspace.

The Caching mode option can be accessed via File – Workspaces – Edit workspace – Advanced in an advanced workspace.

OPTION	DESCRIPTION
Disabled	Prevent an offline cache from being used.
In-memory	Use the offline cache only for recent changes, but prevent it from writing on the disk (in-memory only).
File	Use the offline cache only for recent changes. The cache will write on the disk.

Location

You can find the configuration file by doing a right click on your Finder - Go to Folder and in the Folder dialog type ~/Library.

You can then follow the path Application Support/com.devolutions.remotedesktopmanager select the pertaining database where you will find the offline.db file.

The file is an SQLite database encrypted using a non-portable computed key hash.

You can enhance the security of the offline file by selecting and setting up the Enhanced security in File – Settings – Security.Depending on the configuration of the caching mode and the offline mode, the offline file may still exist since the file servers as a dual purpose caching and offline line support.