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# Échec de connexion de l'entrée SSH Shell

L'entrée Shell a échoué à se connecter avec l'authentification interactive.

```
An unknown SSH error was encountered.
No authentication method available
```

Des erreurs apparaissent lors de la connexion avec un SSH Shell dans Remote Desktop Manager 2019.

### Cause

***L'authentification interactive*** dans le terminal est définie à ***True*** sous l'onglet ***Avancé***.

Sous ***Fichier – Paramètres – Types – Terminal***, l'authentification interactive dans le terminal est également configurable.

#### Solution

Changez la valeur à ***False*** si l'authentification interactive dans le terminal n'est pas requise.

#### Solution alternative

{% hint style="danger" %}
L'ajout de lignes dans le serveur SSH peut interrompre le processus d'authentification. N'effectuez jamais cette opération sans une sauvegarde.
{% endhint %}

Si l'authentification interactive est requise, vérifiez que le serveur SSH inclut les lignes suivantes :

`KbdInteractiveAuthentication yes ChallengeResponseAuthentication yes UseLogin no UsePam yes`


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