> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/fr/knowledge-base/troubleshooting-articles/microsoft-rdp-rd-gateway-credentials-prompt.md).

# Invite d'identifiants RD Gateway Microsoft RDP

Ce problème survient lorsque vous avez configuré une passerelle RD avec certaines informations d'identification et que vous utilisez l'action de reconnexion. Vous êtes invité à saisir les informations d'identification de la passerelle RD et l'application ne réutilise pas les paramètres existants.

### Solution

Dans les ***Paramètres avancés*** d'une session RDP, définissez le ***Mode de reconnexion*** sur ***Complet***. Cela forcera la déconnexion/reconnexion complète et résoudra le problème.

<figure><img src="https://cdnweb.devolutions.net/docs/docs_en_kb_KB4037.png" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.devolutions.net/rdm/fr/knowledge-base/troubleshooting-articles/microsoft-rdp-rd-gateway-credentials-prompt.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
