> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/fr/knowledge-base/troubleshooting-articles/microsoft-rdp-licensing-protocol-error.md).

# Erreur de protocole de licence Microsoft RDP

Lorsque vous vous connectez à un poste de travail distant, vous recevez l'une des erreurs ci-dessous.

```
The remote computer disconnected the session because of an error in the licensing protocol.
Please try connecting to the remote computer again or contact your server administrator.
```

```
The remote session was disconnected because license store creation failed with access denied.
Please run remote desktop client with elevated privileges.
```

### Solution 1

1. Fermez Remote Desktop Manager.
2. Accédez à **%localappdata%\Devolutions**.
3. Déplacez le dossier **RemoteDesktopManager** sur votre bureau.
4. Redémarrez Remote Desktop Manager.

### Solution 2

Dans ***Fichier – Paramètres – Types – RDP***, changez le moteur RDP pour ***RDP (FreeRDP Latest)***.

### Solution 3

Essayez de cocher/décocher l'option ***NLA*** située sous l'onglet ***Connexion*** dans les ***Propriétés*** de la session.

### Solution 4

Dans certains cas, et parfois selon le système d'exploitation hôte, le paramètre ***CredSSP*** peut interférer. Modifiez sa valeur dans l'onglet ***Propriétés de la session – Général – Avancé***.

### Solution 5

Essayez de cocher/décocher l'option ***Ouvrir la console*** et vérifiez si le message d'erreur disparaît ou reste identique dans les paramètres ***Général*** des ***Propriétés***.


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