> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/fr/knowledge-base/troubleshooting-articles/key-agent-is-unable-to-start.md).

# L'agent de clés n'arrive pas à démarrer

Corrigez l'erreur « Unable to start the Key Agent » dans Remote Desktop Manager causée par un autre processus, comme Pageant, qui occupe le socket.

Lorsque vous essayez d'utiliser le bouton ***Start Agent*** dans la fenêtre ***Key Agent Manager***, Remote Desktop Manager affiche le message d'erreur : Unable to start the Key Agent.

### Solution

Le ***Key Agent*** ne peut pas démarrer si un autre processus, comme ***Pageant***, utilise déjà le socket.


---

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