> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/fr/knowledge-base/troubleshooting-articles/cyberark-prompts-for-reason-to-connect-after-remote-desktop-manager-update.md).

# CyberArk demande une raison de connexion après la mise à jour de Remote Desktop Manager

Après la mise à jour de Remote Desktop Manager, les utilisateurs se retrouvent parfois face à une invite ***Raison (facultatif)*** indésirable lors du lancement des entrées de session CyberArk. Bien que ce problème se manifeste dans Remote Desktop Manager, le paramètre doit être désactivé dans CyberArk.

![](https://cdnweb.devolutions.net/docs/RDMW4325_2025_1.png)

### Solution

1. Dans CyberArk, ouvrez les propriétés des paramètres utilisateur pour les composants de connexion concernés (p. ex., PSM-RDP).
2. Définissez les valeurs ***Visible*** et ***Obligatoire*** sur ***No***, puis enregistrez vos modifications.
3. Enregistrez vos modifications.
4. Redémarrez Remote Desktop Manager ou actualisez l'espace de travail qui contient l'entrée problématique.


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