> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/es/ribbon-menu-bar/help/local-recorder.md).

# Grabadora local

Si está experimentando problemas con Remote Desktop Manager Windows, puede ayudar a nuestro equipo de atención al cliente a diagnosticar el problema enviándoles un vídeo breve de su incidencia. Inícielo mediante la función ***Grabador local*** situada en el menú ***Ayuda – Grabador local***.

El ***Grabador local*** es un grabador de pantalla integrado y fácil de usar que incluso podría resultar útil para su formación interna, ya que no se limita a Remote Desktop Manager.

### Configuración

Las opciones de grabación local utilizan el formato MP4, que no es compatible con las instalaciones estándar de Windows. Si tiene alguna dificultad para ver el vídeo, le recomendamos encarecidamente el uso de un [VLC player](http://www.videolan.org/vlc/download-windows.html).

![](https://cdnweb.devolutions.net/docs/RDMW6156_2025_1.png)


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