> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/es/knowledge-base/troubleshooting-articles/unable-to-open-remote-desktop-manager.md).

# No se puede abrir Remote Desktop Manager

Solucione el problema de que Remote Desktop Manager no se abra más allá de la pantalla de bienvenida eliminando el fichero de configuración RemoteDesktopManager.cfg dañado.

Remote Desktop Manager no se abre después de la pantalla de bienvenida.

### Solución

Esto se debe a un problema con el fichero de configuración de Remote Desktop Manager. El fichero se encuentra en **%localappdata%\Devolutions\RemoteDesktopManager** y se llama **RemoteDesktopManager.cfg**.

Deberá mover este fichero y volver a abrir Remote Desktop Manager; se creará un fichero de configuración completamente nuevo.

{% hint style="info" %}
Tendrá que volver a registrar todos sus espacios de trabajo y apuntar al fichero o a la base de datos que estaba utilizando.
{% endhint %}


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