> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/es/knowledge-base/troubleshooting-articles/tabs-appear-blank-and-remote-desktop-manager-becomes-unresponsive.md).

# Las pestañas aparecen en blanco y Remote Desktop Manager deja de responder

En Remote Desktop Manager, las pestañas que muestran contenido web incrustado pueden aparecer en blanco si el escalado de pantalla cambia mientras la aplicación está en ejecución. En tales casos, la aplicación puede dejar de responder. El problema suele producirse al desconectar pantallas o al utilizar una estación de acoplamiento. Este error se debe a limitaciones de [WebView2](https://crushonme.github.io/2023/05/23/Webview2-stop-working-after-system-DPI-changed), ya que Remote Desktop Manager no utiliza actualmente el modo de reconocimiento de PPP por monitor.

### Cambiar la configuración de PPP alto

1. En el Explorador de archivos de Windows, vaya a ***%programfiles%\Devolutions\Remote Desktop Manager***.
2. Haga clic con el botón derecho en **RemoteDesktopManager.exe** y seleccione ***Propiedades***.
3. Vaya a la pestaña ***Compatibilidad***.
4. Haga clic en ***Cambiar configuración de PPP alto***.
5. En la sección ***PPP del programa***:
   1. Active ***Usar esta configuración para corregir problemas de escala de este programa en lugar de la de Configuración***.
   2. Asegúrese de que la segunda opción esté configurada como ***Inicié sesión en Windows***.
6. Haga clic en ***Aceptar*** para guardar los cambios.
7. Reinicie Remote Desktop Manager.


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