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# La entrada SSH Shell no se ha podido conectar

La entrada Shell no ha podido conectarse con la autenticación interactiva.

```
An unknown SSH error was encountered.
No authentication method available
```

Aparecen errores al conectarse con un SSH Shell en Remote Desktop Manager 2019.

### Causa

La ***autenticación interactiva*** en el terminal está establecida en ***True*** en la pestaña ***Avanzado***.

En ***Archivo – Configuración – Tipos – Terminal***, la autenticación interactiva en el terminal también es configurable.

#### Solución

Cambie el valor a ***False*** si no se requiere la autenticación interactiva en el terminal.

#### Solución alternativa

{% hint style="danger" %}
Añadir líneas en el servidor SSH puede interrumpir el proceso de autenticación. No haga esto nunca sin una copia de seguridad.
{% endhint %}

Si se requiere la autenticación interactiva para confirmar que el servidor SSH incluye las líneas:

`KbdInteractiveAuthentication yes ChallengeResponseAuthentication yes UseLogin no UsePam yes`


---

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