> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/es/knowledge-base/troubleshooting-articles/requested-operation-cannot-be-completed.md).

# No se puede completar la operación solicitada

Corrija el error de delegación «the requested operation cannot be completed» en Remote Desktop Manager Windows estableciendo el valor de registro ProtectionPolicy en 1.

Remote Desktop Manager Windows puede bloquearse, mostrar un mensaje de error o cerrarse inesperadamente. Aparece el siguiente error:

"The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation".

### Solución

Modifique el ***Editor del Registro*** para permitir la copia de seguridad local de la clave maestra sin necesidad de un controlador de dominio de lectura y escritura (RWDC). Siga estos pasos:

1. Abra el ***Editor del Registro*** y navegue hasta la siguiente clave:

   `HKEY_LOCAL_MACHINE\Software\Microsoft\Cryptography\Protect\Providers\df9d8cd0-1501-11d1-8c7a-00c04fc297eb`
2. Haga clic derecho en la clave y cree un nuevo valor DWORD (32 bits) llamado `ProtectionPolicy`.
3. Establezca el valor de `ProtectionPolicy` en ***1***.

Este cambio debería resolver el problema de inmediato y no requiere reiniciar Remote Desktop Manager.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.devolutions.net/rdm/es/knowledge-base/troubleshooting-articles/requested-operation-cannot-be-completed.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.