> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/es/knowledge-base/troubleshooting-articles/red-x-in-the-navigation-pane-or-credential-list.md).

# "X" roja en el panel de navegación o en la lista de credenciales

{% embed url="<https://youtu.be/6MVSl2zqD-o>" %}

Hay una «X» roja en el ***panel de navegación*** o en la lista de credenciales.

### Solución

Hay varias cosas que puede probar para eliminar la X roja.

Primero, intente ir a la pestaña ***Ventana*** y haga clic en ***Restablecer diseño***.

Si eso no funciona, intente cerrar Remote Desktop Manager y, a continuación, vaya a **%localappdata%\Devolutions\RemoteDesktopManager** y elimine todos los ficheros con la extensión .lyt.

Si ninguno de esos métodos funciona, mueva la carpeta **RemoteDesktopManager** de localappdata a su escritorio, desinstale Remote Desktop Manager, reinicie su ordenador y vuelva a instalar Remote Desktop Manager. Cuando vuelva a abrir Remote Desktop Manager, la X roja debería haber desaparecido.


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