> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/es/knowledge-base/troubleshooting-articles/cyberark-workspace-issues.md).

# Problemas del espacio de trabajo de CyberArk

Resuelva los problemas del espacio de trabajo de CyberArk en Remote Desktop Manager, incluidos los errores de licencia no encontrada y los fallos de permisos de edición de cuentas.

Aquí tiene la lista de todos los problemas conocidos del espacio de trabajo de CyberArk.

### No se ha encontrado ninguna licencia

#### Solución

Para realizar los pasos de [configuración inicial](/rdm/es/getting-started/workspaces/workspace-types/alternative-workspaces/cyberark.md#first-connection), asegúrese de conectarse primero con un usuario que tenga los permisos de CyberArk necesarios.

### No se puede editar una cuenta

#### Solución

El espacio de trabajo de CyberArk reconocerá ***Add Safe*** como el administrador. Esto también controla las acciones de añadir/editar/eliminar en la interfaz de usuario. Independientemente de ***Add Safe***, CyberArk validará los permisos de usuario correctos cuando se solicite una acción (añadir/editar/eliminar) y le impedirá realizar tareas que el usuario actual no esté autorizado a realizar.


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