> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/es/knowledge-base/how-to-articles/send-rdp-logs-to-our-customer-support-team-from-remote-desktop-manager-ios.md).

# Enviar registros RDP a nuestro equipo de atención al cliente desde Remote Desktop Manager iOS

Siga estos pasos para enviar los registros de sesiones a nuestro equipo de atención al cliente desde Remote Desktop Manager iOS cuando se encuentre con un problema con RDP.

1. En la pantalla principal de la aplicación, pulse ***Más*** en la barra de herramientas y seleccione ***Configuración***.
2. Pulse ***Sesiones***.
3. En ***Sesiones***, pulse ***RDP*** para abrir la pantalla de configuración de RDP y ***Activar registro***.
4. ***Inicie*** la sesión RDP para reproducir el problema.
5. En la pantalla principal, pulse ***Más*** en la barra de herramientas y seleccione ***Herramientas***.
6. En el ***Repositorio de ficheros***, debería ver un fichero llamado RPD\_LOG.log. Pulse el icono de información y seleccione ***Previsualizar***.
7. Pulse el icono situado en la esquina superior derecha de la pantalla y seleccione su aplicación de correo electrónico preferida.
8. Introduzca <service@devolutions.net> como destinatario y envíe el correo electrónico.


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