> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/es/knowledge-base/how-to-articles/send-an-error-report.md).

# Enviar un informe de error

Se crea un informe de error cuando se produce un error de la aplicación en Remote Desktop Manager. Puede enviar ese informe de error a nuestro equipo de atención al cliente para ayudar a reproducir el problema más fácilmente.

{% hint style="success" %}
Cuando envíe su informe de error, asegúrese de incluir tantos detalles como sea posible en la sección del mensaje para garantizar que nuestro equipo de atención al cliente reproduzca el problema con facilidad.
{% endhint %}

### Enviar un informe de error

Cuando aparezca un cuadro de diálogo de error en Remote Desktop Manager, siga estos pasos para enviarlo al equipo de atención al cliente.

1. Pulse el botón ***Send Error Report***.

   <figure><img src="https://cdnweb.devolutions.net/docs/docs_en_kb_KB4439.png" alt=""><figcaption></figcaption></figure>
2. Rellene su información de contacto junto con una explicación detallada del problema y pulse ***OK***.

   <figure><img src="https://cdnweb.devolutions.net/docs/docs_en_kb_KB4440.png" alt=""><figcaption></figcaption></figure>


---

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