> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/de/knowledge-base/troubleshooting-articles/your-device-isnt-compatible-with-this-version.md).

# Ihr Gerät ist mit dieser Version nicht kompatibel

Beheben Sie die Warnung „Ihr Gerät ist nicht mit dieser Version kompatibel" bei Google Play, indem Sie die Play Protect-Zertifizierung für Remote Desktop Manager zurücksetzen.

Bei Google Play kann die Warnung „Ihr Gerät ist nicht mit dieser Version kompatibel" die Installation von Remote Desktop Manager verhindern. Die Warnung erscheint, weil das Gerät nicht zertifiziert ist. Führen Sie zur Behebung die folgenden Schritte aus:

1. Gehen Sie in der Google Play-App zu ***Einstellungen*** – ***Info*** – ***Play Protect-Zertifizierung***.
2. Tippen Sie auf ***Geräteproblem beheben***.


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