> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/de/knowledge-base/troubleshooting-articles/user-connection-mismatch.md).

# Nichtübereinstimmung der Benutzerverbindung

Beheben Sie den Fehler „Connection failed due to mismatch of users“ in Remote Desktop Manager, indem Sie den Benutzernamen der Datenquelle mit dem angemeldeten Benutzer abgleichen.

`Connection failed due to mismatch of users during the authentication process.`

### Lösung

Sie erhalten die Nachricht über den Benutzerkonflikt, wenn Sie einen Benutzer konfigurieren, sich aber mit einem anderen Benutzer verbinden. Der in der Konfiguration der Datenquelle angegebene ***Benutzername*** und der über das Formular ausgewählte Benutzer müssen übereinstimmen.


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