> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/de/knowledge-base/troubleshooting-articles/session-tools.md).

# Sitzungswerkzeuge

Wenn Sie versuchen, ***Computerverwaltung*** zu verwenden, erhalten Sie den Fehler `Access is denied(5)`.

### Lösung

Damit dies funktioniert, müssen Sie im Tab ***Management Tools*** der RDP-Sitzung die Option ***Use default credentials*** auswählen.

<figure><img src="https://cdnweb.devolutions.net/docs/RDMW6058_2024_3.png" alt=""><figcaption></figcaption></figure>

Wenn dies Ihr Problem nicht löst, sind bei Ihrer Sitzung wahrscheinlich ***User-specific settings*** aktiviert.

Dies kann nützlich sein, wenn Sie Tools wie die folgenden verwenden:

* Hyper-V
* Ereignisanzeige
* Computerverwaltung
* Windows-Dienste

Wenn dies häufig benötigt wird, empfehlen wir Ihnen, die ***Default Settings*** des Eintragstyps zu ändern. Mit dieser Änderung verwenden alle neuen Sitzungen die angegebenen Anmeldeinformationen, wenn ein Tool gestartet wird.


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