> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/de/knowledge-base/troubleshooting-articles/requested-operation-cannot-be-completed.md).

# Angeforderter Vorgang kann nicht abgeschlossen werden

Beheben Sie den Delegierungsfehler "Die angeforderte Operation kann nicht abgeschlossen werden" in Remote Desktop Manager Windows, indem Sie den Registry-Wert ProtectionPolicy auf 1 setzen.

Remote Desktop Manager Windows kann einfrieren, eine Fehlermeldung anzeigen oder unerwartet abstürzen. Der folgende Fehler erscheint:

"The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation".

### Lösung

Ändern Sie den ***Registrierungs-Editor***, um die lokale Sicherung des Master-Schlüssels ohne einen Read-Write Domain Controller (RWDC) zu erlauben. Führen Sie die folgenden Schritte aus:

1. Öffnen Sie den ***Registrierungs-Editor*** und navigieren Sie zum folgenden Schlüssel:

   `HKEY_LOCAL_MACHINE\Software\Microsoft\Cryptography\Protect\Providers\df9d8cd0-1501-11d1-8c7a-00c04fc297eb`
2. Klicken Sie mit der rechten Maustaste auf den Schlüssel und erstellen Sie einen neuen DWORD-Wert (32-Bit) mit dem Namen `ProtectionPolicy`.
3. Setzen Sie den Wert von `ProtectionPolicy` auf ***1***.

Diese Änderung sollte das Problem sofort beheben und erfordert keinen Neustart von Remote Desktop Manager.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.devolutions.net/rdm/de/knowledge-base/troubleshooting-articles/requested-operation-cannot-be-completed.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
