> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/de/knowledge-base/troubleshooting-articles/cyberark-prompts-for-reason-to-connect-after-remote-desktop-manager-update.md).

# CyberArk fragt nach einem Verbindungsgrund nach einem Remote Desktop Manager-Update

Nach der Aktualisierung von Remote Desktop Manager werden Benutzer beim Starten von CyberArk-Sitzungseinträgen manchmal mit einer unerwünschten Abfrage ***Reason (Optional)*** konfrontiert. Obwohl dies in Remote Desktop Manager auftritt, muss die Einstellung in CyberArk deaktiviert werden.

![](https://cdnweb.devolutions.net/docs/RDMW4325_2025_1.png)

### Lösung

1. Öffnen Sie in CyberArk die Eigenschaften der Benutzerparameter für die relevanten Verbindungskomponenten (z. B. PSM-RDP).
2. Setzen Sie sowohl den Wert ***Visible*** als auch ***Required*** auf ***No*** und speichern Sie Ihre Änderungen.
3. Speichern Sie Ihre Änderungen.
4. Starten Sie Remote Desktop Manager neu oder aktualisieren Sie die Datenquelle, die den problematischen Eintrag enthält.


---

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