> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/status-409-wrong-key-hash-please-update-or-contact-support.md).

# Status 409 Wrong Key Hash - Please Update or contact support

Ret status 409-fejlen Wrong Key Hash i Remote Desktop Manager ved at opdatere til den mindste påkrævede version af Devolutions Cloud.

Status 409-fejlen "Wrong Key Hash - Please Update or contact support" kan vises ved forbindelse til Devolutions Cloud i Remote Desktop Manager, hvis programversionen ikke er ajour.

#### Løsning

Opdater programmet, hvis der er installeret en ældre version. De mindste påkrævede versioner er:

* Devolutions Password Manager: 2026.2
* Remote Desktop Manager, Launcher, Devolutions.PowerShell: 2025.3

Hvis fejlen fortsætter, skal De kontakte vores supportteam på <service@devolutions.net>.


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