> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/ssh-shell-entry-failed-to-connect.md).

# SSH Shell-posten kunne ikke oprette forbindelse

Ret fejlen SSH Shell entry failed to connect, herunder No authentication method available, ved at deaktivere interaktiv godkendelse i terminalindstillingerne.

Shell-posten kunne ikke oprette forbindelse med interaktiv godkendelse.

```
An unknown SSH error was encountered.
No authentication method available
```

Der vises fejl ved forbindelse med en SSH Shell i Remote Desktop Manager 2019.

### Årsag

***Interaktiv godkendelse*** i terminalen er sat til ***True*** under fanen ***Avanceret***.

Under ***Fil – Indstillinger – Typer – Terminal*** kan interaktiv godkendelse i terminalen også konfigureres.

#### Løsning

Skift værdien til ***False***, hvis interaktiv godkendelse i terminalen ikke er påkrævet.

#### Alternativ løsning

{% hint style="danger" %}
Hvis De tilføjer linjer på SSH-serveren, kan godkendelsesprocessen gå i stykker. Gør aldrig dette uden en sikkerhedskopi.
{% endhint %}

Hvis interaktiv godkendelse er påkrævet, skal De bekræfte, at SSH-serveren indeholder linjerne:

`KbdInteractiveAuthentication yes ChallengeResponseAuthentication yes UseLogin no UsePam yes`


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/ssh-shell-entry-failed-to-connect.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
